Fall Management Development Essentials Program
Your workforce is both your biggest challenge and your most valuable asset.
Developing the team you already have, helping them grow, stay engaged, and build new skills, is not only the smartest way to reduce turnover, it’s far more cost-effective than constant hiring.
This six-week program is offered in person, on Thursdays from 8:30am to 12:30pm in Watertown at the Fairfield Inn & Suites.
Sharon Van Auken, SPHR
Instructor and Business Advisor
September 17th
September 24th
October 1st
October 8th
October 15h
Octover 22nd
This series includes six modules:
The Fundamentals of Managing Others: Core skills that help you coach effectively and build high-performing teams.
Improving Interpersonal and Communication Skills: Practical strategies to collaborate better and create a positive work environment.
Coaching and Motivating for Performance: Learn to coach rather than direct and understand what drives employees to excel.
Addressing Difficult Employees and Managing Conflict: Tools to handle challenging behavior and resolve workplace conflict.
Understanding Key Employment Laws: A practical overview of essential employment laws to help managers mitigate risk and lead effectively.
Putting It All Together: Build a performance management process that aligns teams with organizational goals.
$800/person or $750/person if group (more than one)
| Event Date | 09-17-2026 |
| Capacity | Unlimited |
| Individual Price | $800/per person OR $750/pp for group |
| Location | Fairfield Inn & Suites |
ISO 9001 Internal Auditor Training
Join us for a two-day ISO 9001 Internal Auditor Training in Plattsburgh on Novemeber 18th & 19th from 8:30AM-4:30PM at TDC.
As the ISO 9001 standard transitions from ISO 9001:2015 to ISO 9001:2026 this September, now is the ideal time to strengthen your organization's internal auditing capabilities and prepare for the updated requirements.
This comprehensive course is designed to equip participants with the knowledge and practical skills needed to plan, conduct, and document effective internal audits while gaining a clear understanding of the new ISO 9001:2026 standard.
During the training, participants will learn how to:
- Plan and perform internal audits
- Evaluate compliance with ISO 9001 requirements
- Document audit findings and recommendations
- Support continual improvement within their organization
- Prepare for the transition to ISO 9001:2026
Hosting this training in the North Country provides manufacturers with a convenient opportunity to build in-house auditing expertise while reducing travel time and expenses.
Manufacturers pursuing ISO 9001 or AS9100 certification may be eligible for up to $3,000 in USDA-supported grant funding, administered by TDO, to help offset certification costs.
Funding is available to eligible rural New York manufacturers on a first-come, first-served basis.
Space is limited so be sure to register today to secure your seat!
| Event Date | 11-18-2026 8:30 am |
| Capacity | 20 |
| Individual Price | $600.00 |
| Location | TDC |