Operational Excellence

A culture of operational excellence that engages every employee in continuous improvement applications will grow your business. It's that simple.

Operational excellence, continuous improvement, Lean Manufacturing—these all describe a set of methods and tools for streamlining work, reducing waste, improving quality, and increasing profits. Our experts have trained and consulted with hundreds of North Country individuals and companies to use Lean tools with immediate and long-range impacts.

We can assess your company's continuous improvement needs and set you on a course toward success. Many of our Lean and programs are offered as public sessions as well. Contact us to find out when there will be a training near you.

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Lean 101

Lean 101 is a four-hour basic Lean introduction to get your team speaking the same language and working toward the same goals.

Lean White Belt

Our signature Lean White Belt training matches today’s needs.

Lean Six Sigma

Lean Six Sigma combines the efficiencies of Lean with a highly data-driven component that spotlights quantifiable results.

Project Management

From simple projects like small events, to large capital improvement projects, your business relies on successful planning, execution, and close-out to move forward. The right system puts every project on the right path, right from the start.

ISO Internal Auditor Training and Consulting

Your ISO certification is an important part of your Quality Management System for a variety of reasons. We work with your internal auditors to meet ISO 9001 standards and develop an audit review program for your facility.

Lean Green Belt

Through project presentations and interaction, participants learn by doing...and from each other.

Lean Foundations

Let CITEC's experts help you implement Lean in your facility.

Lean Sigma Green

Learn how your organziation can reduce waste, energy useage, and risk while increasing customer demand and profits.

Lean Leadership

This certification is for senior and mid-level management. Lean tools are not effective if they are not implemented throughout the entire organization, starting with management. Lean Leadership focuses on lean implementation, engaging all levels of stakeholders, measuring success, and accountablilty.

Training Within Industry®

Training Within Industry is a time-honored best practice training program to ensure that your staff gets trained quickly, correctly, and consistently.

Lean Healthcare

Lean systems improve profitability by eliminating waste, maximizing flow, reducing error, and building a culture of continuous improvement in organizations. Manufacturing companies have used Lean systems for several decades, and now healthcare systems throughout the US using the very same Lean systems that manufacturers have relied on to improve efficiency and increase profits.