Management Development Essentials builds leadership skills for managers who are new to management roles, and provides a current perspective for those who have been in management for years. 

This six-week program is offered in person, on Tuesdays from 8:00am to noon at the TDC Conference Room in Plattsburgh. 

January 21
January 28
February 4
February 11
February 18
February 25

$250/person for up to three individuals per company
A $500 savings per person, made possible by a grant from the Alcoa Foundation.
(If your company has more than three people that are right for this program, contact This email address is being protected from spambots. You need JavaScript enabled to view it. (This email address is being protected from spambots. You need JavaScript enabled to view it.) to discuss how we can bring this training to you.)

This management development series provides new managers with the basic skills necessary to develop highly productive teams.  It is also a great refresher of key skills for seasoned managers. 

This series includes the following modules: 

The Fundamentals of Managing Others – The skills that set great managers apart from average managers.  These skills are not complex but must be understood within the framework of leading others, adopted, and practiced consistently.  Development of these fundamentals will help managers to coach their employees for better performance and build productive teams.  

Improving Interpersonal and Communication Skills – This module provides strategies for helping managers work and collaborate better with direct reports, peers, organization leadership, and clients.  Strong interpersonal and communication skills contribute to creating a positive work environment for all employees. 

Coaching and Motivating for Performance and Productivity – Learning to coach employees rather than direct them is one of the keys to successful management. Understanding what motivates employees is equally as important (you might be surprised!). 

Effectively Addressing Difficult Employees and Managing Conflict – One of the hardest aspects of managing others, whether as a new or seasoned manager, is dealing with difficult employee behaviors and conflict.  This module delves into specific behaviors that make employees “difficult”, and provides tools that can be used to diffuse these behaviors. 

Understanding Key Employment Laws –This  module explains key legislation that impacts managers, with emphasis on some of the complicated aspects of applying certain employment regulations. 

Putting it All Together: Developing a Performance Management Process that Works – A clear performance management process that incorporates all of the skills learned in the previous modules provides the foundation for the success of employees, managers, and organizations.  Through both formal and informal processes, and effective management, a structured performance management process will align employees with an organization’s resources to meet its strategic objectives.