Supervisor, Management, and Leadership Development

Cultivate leaders.

We know that the cost of hiring and training new employees is extremely high, and we also know that effective supervisors decrease turnover. Inspiring leadership is critical to the success of your business. CITEC has trained hundreds of leaders across the North Country.

According to Business Insider, more than half of people who leave their jobs do so because of their relationship with their boss. With the cost of hiring and training new employees so high, creating effective, motivational supervisors is imperative.

Often we promote the person with the best technical skill to management levels without realizing there is a completely different set of skills needed to deal with the "people" side of the job. At CITEC we have created programs to give those great employees the skills they need to compliment their technical skills and to become great leaders.

These programs are offered several times throughout the year as either virtual or in-person workshops. We can also customize these series for the specific needs of your company, and offer them on-site at your facility or virtually to your employees. Contact us for details: Steve Lockwood, or 315-777-0556.

Management Development Essentials

This management development series provides new managers with the basic skills necessary to develop highly productive teams. It is also a great refresher of key skills for seasoned managers. In today’s world of managing through uncertainty and change, revisiting and refining the fundamental skills of strong managers is critical. Managers will leave this 6-week series with all of the tools necessary for successfully growing and managing productive teams.

“Being a new manager, there were a lot of helpful tips to be a successful leader. Sharon did an excellent job teaching the class and keeping everyone engaged.” — Zach Spears, LC Drives, Potsdam

Sessions are forming now. Learn more about our Management Development Essentials Program at this link. 

Leadership Development Essentials

This series of classes takes managers to the next level. The program focuses on skills that will help managers transform their workplaces. Beyond supervising employees and managing workflow, this series of classes will explore topics that help managers understand critical aspects of organizational development, and prepare them to empower their teams and transform their organizations.

Topics covered in this training include leadership and influence, emotional intelligence, attracting, developing and retaining talent, team building, and a lot more. Sessions are forming now. Learn more about our Leadership Development Essentials Program at this link

Critical Skills for Leaders

Training in critical skills helps employees think creatively and strategically, adapt to change, forge strong working relationships with others, remain resilient in the face of stress, and so much more.  This is one way to creat leaders within your organization instead of constantly searching to bring leaders in. 

Topics covered in this training include critical thinking, delegation, negotiation, time and stress management, facilitation skills and managing change.  Learn more about this program at this link. 


For more program details, to learn when the next programs are scheduled to begin, or to develop a custom version that meets the specific needs of your workplace, contact Steve Lockwood.
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CITEC is a not-for-profit business consulting organization serving the seven counties of Jefferson, Lewis, Clinton, St Lawrence, Essex, Franklin, and Hamilton. We are driven by a mission to help the small and medium sized enterprises in northern New York to thrive. The depth of our consulting team's expertise and an unbeatable nationwide network of resources will deliver the impacts your business needs to grow strategically, improve profitability, and create the competitive advantages you need.

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